Owner and responsible in the sense of press law
Phone +49 / 23 24 / 59 77 40
Fax +49 / 23 24 / 59 68 75
Out-of-court settlement of disputes
The European Union has set up an online platform (“OS platform”) for the out-of-court settlement of consumer disputes. The OS platform is intended to serve as a contact point for out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. You can find the platform at http://ec.europa.eu/consumers/odr.